Review: legitness and alternatives

We reviewed Bitskins to show you everything you need to know about the website. Before you use it, read this!

BitSkins is a US-based CS: GO items trading platform which is legally registered in the state of California. The company started its operations back in 2015 and it is known for its great service. The company also have a great reputation among the community and we will see if it lives up to our expectation or not. In this comprehensive review, we will tell you everything you need to know about the BitSkins. Let’s get into it.

Is bitskins legit?

BitSkins is a completely legit website and we didn’t find any negative review that question the legitimacy of the website. We also read many discussion posts on the official Steam Community and we didn’t find any issues with the website. After reading a lot of reviews and conducting our tests, we can say that BitSkins is a legit trading platform.

Do popular streamers recommend the website?

Yes, we found a lot of reviews about the BitSkins on YouTube. Popular YouTuber “Anomaly” who has more than 2.7 million subscribers also reviewed the BitSkins. He did recommend the BitSkins as a trusted platform but he also pointed out that the platform has a very high fee.

Social media reach

BitSkins have their official presence on Twitter only but the company is pretty active on the platform. They have more than 29k followers on Twitter. A scam site does not have this.

Bitskins alternatives

There are many good alternatives to Bitskins. Here are our favorites:

  • Dmarket
  • Skinbaron
  • Skinbay
  • Swapp GG
  • CS Deals

Buying and selling experience


BitSkins comes with a very comprehensive inventory that features the items from the many popular games such as CS: GO, DOTA 2, PUBG, and Unturned. When it comes to the CS: GO Items, you can trade many CS: GO items on the platform including skins and knives.

Which payment options does bitskins have?

The company offers the following payment options.

  • PayPal
  • VISA
  • MasterCard
  • Bitcoin
  • Ethereum

Is bitskins safe to use?

Yes, BitSkins comes with the valid Padlock (SSL) and it means that the communication between your server and the BitSkins Server will be completely encrypted.

It even has a Cloudflare protection. The website is protected from DDoS Attacks and other online attacks. So your payments should be safe.

Refund policy

When it comes to Refund Policy, it is a bit complicated. The company only offers a refund for the “Purchased but unconsumed items”. The company states its refund policy in the FAQ Section. It states that “Funds from Transactions that have been partially spent, may not be available for refunds. Refunds for cryptocurrency deposits are unavailable at this time. All items purchases, once executed, are non-refundable. Deposits can only be eligible for refunds if it was caused by an error on the site’s end”.

If we summarize the whole refund policy, BitSkins doesn’t offer any refund on crypto deposits. The company does offer refunds on non-crypto deposits but there are a lot of Ifs and Buts.

User interface

The User Interface of BitSkins is good. It comes with the black and green theme which looks pleasant and it also follows the dark theme trend which is loved by many out there. The site is well-optimized and you can easily use it for the trading. However, the deposit process can get a bit complicated and the company can surely work on the website to streamline the whole process of depositing the funds.

Best way to reach the customer support

Customer Support is not the strongest part of the BitSkins’ service. We found a lot of positive and negative reviews about the customer support of BitSkins. However, the number of negative reviews about the service is much higher. The best way to get their attention is to directly tweet them at @bitskins. The company offers email-based customer support and you can contact them at [email protected].

Reviews on the internet

BitSkins have the official presence on TrustPilot and the company has an average rating of 3.6 Stars which is average. The company has more than 247 Reviews and only 43% of them are excellent. They also have 34% Bad reviews.

One of BitSkins Users, Martin explained his experience with BitSkins in the following words.

“I’ve sold hundreds of thousands of dollars in skins in the span of a few years, excellent service with features and fast/helpful support. Would recommend the site to anyone.”

We also found many reviews where customers praised the security measures of the platform. However, we also found many reviews and the majority of the negative reviews point out Bad Customer Support. One of the users, Mihai Dan stated that

“I just deposited 3 knifes worth ~400$ and they don`t show up in my account. They told me to come back in a couple of days and closed the ticket…”

After analyzing the hundreds of reviews we can say that the BitSkins surely have some problem with its support system and it is not reliable enough which leads to tons of negative reviews on TrustPilot.


BitSkins is a great trading platform and it comes with a variety of trading items and great user Interface. However, the website charge a very high fee, and customer support is also not very reliable. Considering these points, we can say that there are better alternatives available out there. Also, if you have any questions or feedback about, please let us know in the comment section below.

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About The Author

Anthony Clement
Anthony Clement
Anthony Clement is a french enthusiastic gamer and gaming journalist with over 2 years of writing experience and ultimately the Founder of Theglobalgaming.
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