When playing PUBG you’ll be sharing servers with a cavalcade of players looking to jump into a game just like you. A number of like minded players keen on jumping into the battlefield, getting some kills and hopefully picking up a piping hot chicken dinner. However, due to the vast popularity and constant upkeep that has to be maintained in order to keep servers functional, there can be instances where errors will occur. One such error that has plagued many players throughout their PUBG career is the notorious ‘PUBG servers too busy’ error.
No one wants to be told that a game is at capacity and there is no worse feeling than the pain of missing out while your buddies enjoy the game without you. Thankfully, this error doesn’t always mean that you’ll be locked out of the game altogether. There are a series of steps that you can take to get yourself back into matches in no time. So here is our guide on how to fix the ‘PUBG servers too busy’ error.
What Causes This Error in PUBG?
Before we look at the fixes, it’s good to gain an understanding of what has caused the problem so you can assess which fix is most appropriate for your situation. There are a number of issues that can lead to this error which we will explain for you below. Here’s our rundown on the causes of this error.
Server Down For Maintenance
As aforementioned, due to the popularity of this battle royale juggernaut and the constant upkeep that is required, it means that the game sometimes needs to kick everyone out to apply updates and make repairs. The developer will often make players aware of this downtime through the game on days leading up to this period and also through their website and social media channels. So if you find yourself locked out of matches, be sure to check these avenues to see if maintenance is ongoing. If so, it’s just a case of waiting we’re afraid.
The servers tend to go down for this reason primarily on Wednesdays, so if the issue occurs any other day of the week, you may need to address the problem instead of waiting for it all to blow over.
DNS Cache Build-up
Another cause for this error is a build-up of corrupted DNS cache within the router or computer. This can lead to issues when the game tries to establish a connection to the servers. If the game deems this connection to be either too weak or not secure enough, the error will show and you will not be granted access to the online facilities.
This is often related specifically to Steam when attempting to play PUBG with Steam running in the background. Steam has to be running in the background when playing any title including PUBG so if it has issues, the game will not run as it should. This can be due to Steam itself but is often due to other software running in tandem with Steam which is preventing it from functioning properly and therefore, causing the error message in PUBG.
A proxy is quite similar to a VPN in that it can redirect web requests and get around certain online blockades. However, when your proxy settings are set a certain way, this can lead to connection issues when trying to connect to PUBG servers. PUBG will deem the connection to be suspect and prevent you from accessing the servers. So it is best to have these either disabled or configured appropriately.
Your IP address can also lead to this error occurring within PUBG. This is specifically referring to your IP configuration which helps to establish a secure connection with servers. There are two configurations that you can use which are IPV4 and IPV6. IPV4 is the common choice as this is compatible with most software, however, some software will switch the default choice to IPV6 and cause connection issues with other software such as PUBG, leading to this error.
How To Fix This Error in PUBG
So now that you have a decent understanding of why this issue occurs in PUBG, now it’s time to combat the issue. It can seem like this issue requires a technically savvy mind to fix but with a few simple steps, anyone can get things back to normal and jump into a match within minutes. We have compiled a few simple steps by step guides for each issue so that you can get back into the action fast.
Getting Rid of Incompatible Software
The first thing you should try is the easiest fix which is closing all incompatible software running in the background while Steam is running. If you want to peruse the list of software that will affect Steam when running in tandem take a look here. Once you’ve spotted the culprit, you’ll need to know how to get rid of it. So here is a quick guide on how to do so:
- Press Ctrl + Alt + Delete and when the menu appears, select ‘Open task manager’.
- When the task manager opens, select the ‘startup’ tab on the top of the window and scan the tasks for software that is incompatible with Steam.
- When you locate these programme(s), right-click on the problematic task and select ‘disable’.
- Restart your PC and launch PUBG to see if the issue persists.
Restart Your Router
As we mentioned, a build-up in corrupted cache memory in the router can lead to connection issues. So to remedy this, all you have to do is restart the router by removing it from the power source. Here is a quick guide on how to do so correctly.
- Take the routers plug out of the wall socket, removing it from the power source.
- Wait roughly 30 seconds to a minute then proceed to plug the router back in.
- Wait until the internet connection is established and launch PUBG to see if the problem is still occurring.
Change DNS configuration
While the router can hold corrupted DNS cache, the PC itself can have issues regarding the DNS configuration settings. These can also get corrupted and prevent the system from establishing a safe and secure connection with PUBG servers. So here is a quick guide on how to fix these configuration settings
- Press Ctrl+R and when the run prompt pops up, type cmd. Then press ctrl+shift+enter to action this with administrative privileges.
- You will then have access to a console. Proceed to enter these commands one by one, pressing enter to execute each command:
> ipconfig /flushdns
> netsh int ipv4 reset
> netsh int ipv6 reset
> netsh winsock reset
> ipconfig /registerdns
- Once you have entered each of these commands, run PUBG and see if the issue has been resolved.
Changing the IP Configuration
Then if all these fixes still haven’t solved the problem, you may have an issue with your IP configuration. This may be set at the less common IPV6 configuration and be stopping you from playing PUBG. So here is a quick guide on how to change this.
- Open the run prompt by pressing ctrl+R and when this pops up, type ‘ncpa.cpl’ then press enter.
- This will show you your current connections. Right-click on the one you are using and select properties.
- This should give you a menu containing the IVP4 and IVP6 connections. Make sure that the former is ticked while ensuring that the latter is left unticked. Then save the changes.
- Launch PUBG and check if the problem has been solved.
Then, of course, there is the possibility that your proxy settings are the issue causing all this commotion. Thankfully there is a simple way to change these as needed. So here is a quick guide on how to do just that.
- Use the windows search tool in the start menu to search for the term ‘proxy’.
- This should bring up an option labelled ‘change proxy settings’. Select this option and this should bring you to the proxy related settings.
- Now what you need to do is toggle the ‘automatically detect settings’ option off and then do the same for the ‘use a proxy server’ option.
- Save the changes and then launch PUBG to see if this has solved the problem.
You’re Never Too Busy For a Game
While we all appreciate that PUBG has a massive following with over 350,000 players accessing the servers at peak times daily. It can be super frustrating to be told that there is simply not enough room for one more player to join in on the fun. However, most of the time this isn’t the case and it will be down to maintenance or your own systems issues. So with the use of these guides, you can get yourself back into the action for some battle royale action without the fear of missing out.