Is 1bet Legit? [1bet Esports Review]
Is 1Bet Legit?
1Bet is a legitimate betting website, but with an asterisk. But let’s first focus on the positives and list all the reasons why you could trust 1Bet:
- Owned and operated by Bellona N.V.
- It owns a Curacao Gaming License
- The site has over 1.2 million visits, according to similarweb
- We did not experience any issues testing 1Bet
According to similarweb, 1Bet has a reasonably active customer base. But the site’s reputation is a mixed bag of encouraging and concerning reviews, leaving us feeling uncertain whether 1Bet deserves our recommendation. It has secure TSL encryption, which is a plus, but some things leave us slightly concerned.
Online review sites have 1Bet’s average rating below 4/5 stars, with more than one-third of all reviews one-star ratings. So either one-third of all users had an unlucky experience, or there is something wrong with 1Bet, but there seem to be equal or greater amounts of five-star ratings that keep 1Bet’s overall rating relatively healthy.
Oddly enough, most good ratings come from accounts with generic names that have only one review on their record. So you can be the judge of what’s going on, but something doesn’t smell right. Either way, proceed with caution.
1Bet Welcome Bonus
1bet offers a fairly generous welcome bonus of a 100% matched deposit up to 100€; however, it does not accept any promotional codes. Regardless, any new user can freely collect the welcome offer without any additional work.
1Bet Bonus & Promotions (4/5)
1Bet offers plenty of bonuses and promotions for old and new customers, including free bets and deposit bonuses, and you don’t have to look far to find them. Straight after registering for an account, you will receive an email offering you to claim your initial bonus, including a 100% deposit bonus on 1Bet casino (up to 500€) or a 100% deposit bonus on sportsbook (up to 100€).
Admittedly, it’s not the best welcome bonus amount in the industry, but at least you’re getting something. And you can hardly complain about an extra 100€ to bet with or a 500€ casino bonus.
Additionally, 1Bet will award you free bets, cashback bonus, and a 1Bet casino bonus in the form of free spins upon completing its missions. The offer will pop up on your account page straight after registering for the website, and you can access the missions and check which casino bonus is available to you by clicking on the “Missions” tab in the top right of the site. There you will also find all the wagering requirements and other terms and conditions - such as min deposit requirement - relevant for the free bet or other bonus. So we advise any new customers to check the bonus requirements.
The missions will start very simple, such as making your first deposit, placing your first bet on a sports or esports match, and completing your first ten casino bets. With higher levels come more demanding challengers, but those award more points, which you can then spend in the store for a casino bonus, namely free casino spins or a 1€-10€ free bets. So you're basically getting free money to bet with or free chips you can use in the casino.
And the bonuses and promotions don’t stop there. By navigating to the “Promotions” tab at the top of the page, you will access a page with all running promotions, further divided into sportsbook and 1Bet casino bonuses, providing you with excellent value to enhance your sports betting experience. Free bets might be the most common, but there are plenty more bonuses for you to take advantage of besides the occasional free bet, some offering a very generous bonus amount, and some don't even have any wagering requirements.
Reputation & Safety (2/5)
Although 1Bet’s welcome bonus and its promotions deserve praise, things aren’t as exciting when we start talking about its reputation. As mentioned above, 1Bet’s reviews are a mixed bag of five-star and one-star reviews, which average out at just above 3.7.
Blindly following what people online have to say is never a good idea, but it should make you wonder why 1Bet would receive such poor reviews if it was a trustworthy website. Although you will easily find five-star reviews on 1Bet, most of these positive reviews are made by accounts that have only one review, so it’s fair to assume that 1Bet might have bought positive reviews to boost its overall rating. That might not be the case, but it looks like it.
What’s more, most of the negative reviews claim that 1Bet did not pay out their winnings or that their funds went missing, which are severe accusations that made us seriously rethink whether to recommend 1Bet to our readers. Adding to that, after reading through 1Bet’s Terms & Conditions, we were left with more questions and answers.
And after digging a bit deeper, we found a user claiming that during the process of withdrawing funds from the website, 1Bet automatically used his funds to bet on two games which ended up losing. So, in other words, the user accused 1Bet management of fraud. The concerning fact is that the said user experience is not an isolated incident.
Furthermore, there have been similar incidents 1Bet’s sister websites in 18Bet, BabiBet, and Sportempire, which are all owned by the same organization and own the same license – (No 8048/JAZ2010-010) as is WelBet, ZodiacBet, and other sports betting sites owned by Bellona N.V.
All in all, we have found far more concerning information about 1Bet’s safety than we would like. Admittedly, the site is licensed, which should give you the ease of mind; however, it holds a license from Curacao Gaming Commission, which is relatively easy to obtain and doesn’t offer as much protection as some more reputable licenses.
Esports Markets and Odds & Betting Features (3/5)
On 1Bet, you can bet on traditional sports as well as esports. Even though the site seems to focus more on sports betting and online casino games, there’s still a generous selection of esports betting markets for you to explore.
To access the betting markets, you will need to click on “Esports” in the top menu, and a new page will open that will neatly display betting odds on all major esports titles, from Dota 2, Counter-Strike: Global Offensive, League of Legends, Rocket League, and more.
Upon entering the esports page, you get presented with all live betting markets with a live stream of the esport game that is currently being played. You can pick and choose which streams you want to watch before placing your live bet by clicking on the “Watch” button next to the betting lines, which will open a small window of a Twitch stream with live odds displayed next to it. It’s a useful feature for anyone who live bets that makes it easier to open a stream you want to watch, but it’s hardly something you can’t find elsewhere.
However, we have encountered instances where live streams did not work (picture above), so we wouldn’t count on 1Bet to provide a reliable streaming service.
As for the availability of betting markets, 1Bet has the basic bets available, including handicap bets, but rarely anything besides that. Prop bets are generally non-existent, leaving you with only the basic bets in winner, totals, and handicaps. And beyond that, some esports matches won’t even have those three and instead offer only moneyline markets, so overall, the availability of betting markets is underwhelming. For that alone, we could have given 1Bet a poor rating, but since the limited market availability is not an issue you will encounter on all games, we deducted 1.5 points and an additional 0.5 for live streaming problems.
Dota 2 Betting
1Bet has a nice selection of Dota 2 betting markets, covering minor leagues and all regional Dota Pro Circuit (DPC) tours.
Before you place your first bet, you will also quickly realize that the betting odds are fairly competitive, although we should note that the betting odds on favorited teams are below the industry average, while the underdogs tend to have better odds, so 1Bet might be a solid choice if you’re someone who bets on the outsiders. If you instead like to bet on live games, you will be met with the same issues.
On the negative side, we didn’t like 1Bet’s poor Dota 2 market layout, combining all DPC matches under one section rather than dividing it into regions. Furthermore, some betting markets and bet types were missing, which is a reoccurring theme for all esports titles.
Counter-Strike: Global Offensive Betting
1Bet has done a fine job including all CS:GO tournaments on its platform, and there are even some smaller events that you might not find on other websites.
So as far as the coverage goes, 1Bet deserves a thumbs up, and you can even bet on live game. That said, the betting markets are limited, and there is no shortage of games where you can only bet on the winner market.
During our testing, we found that 1Bet was accepting only straight winner bets on Pinnacle Cup, which admittedly isn’t the biggest CS:GO tournament, but it is still covered much better by 1Bet’s competition. So while you will be able to bet on more CS:GO tournaments with 1Bet, you will have a limited variety of bet types at your disposal.
Imagine going to the baker who sells more types of bread than any other bakery but has only one on offer - that’s 1Bet.
League of Legends Betting
The League of Legends markets on 1Bet have the exact same problem as CS:GO and markets on any other games – there are plenty of tournaments and leagues to bet on, but for the most part, the betting options are limited, and you can only bet on moneyline. So if you want to bet on the exact score, props, double chance, and other markets, you might want to look elsewhere.
That might sound like a problem if you’re only betting on the winner market, but there is no excuse for not providing additional markets and more betting options on two of the largest leagues in the LoL competitive ecosystem. On a more positive note, you can still wager on a live game, but we wouldn't say that the in-play markets are much better.
User Experience (4/5)
1Bet deserves a thumbs up for the way it designed the website. It’s clean, easy to navigate, and the green-grey scheme works surprisingly well. Another big bonus is that you can change the odds format into decimal, American, Fractional, Indonesian, Malayan, and Hong Kongese.
Besides all that, you can even change the website’s view from European into Asian, which some may find helpful – but there’s a caveat. The “Asian View” only seems to work on the page with traditional sports, so if you’re an esports bettor, the only customisation tool (besides the odds format) is changing whether you want to view the betting markets in a list or in tiles.
We also must touch on the availability of live betting and a mobile betting app, which 1Bet does not have. However, 1Bet’s website is accessible via your mobile browser, and it adjusts itself to offer a pleasant mobile betting experience.
On 1Bet, you will be able to place bets easily at any time, and there are enough small features that make the experience more enjoyable. Still, there are some issues, namely the Asian View not working on esports and live streams crashing. On a more positive note, 1Bet casino is a solid one, but we will touch on that later.
Overall, the website design is clean, making it very easy to find what you’re looking for. It’s not cluttered with ads and promotions, and the colour scheme is very easy on the eyes. But even though the website is designed well, it has some bugs, which bring down our rating to 4/5.
Customer Support (3/5)
If you encounter an issue while using the site or 1Bet casino, you can contact the site’s support via a live chat that you can access by clicking on the “Chat” button located in the bottom right corner of the screen. During our testing, we found that 1Bet’s customer support was very quick with responding to our questions, and it didn’t take more than a minute for us to get assigned an agent who responded to all our questions.
We have also learned that you can contact 1Bet support via email, albeit that is something you might be able to figure out by yourself since 1Bet does not have an email address on the site, nor is there a “contact us” page. And if you want to get answers via FAQ, we’re sad to inform you that 1Bet’s FAQ is somewhat disappointing, providing very little information about the site and its features.
If we draw a line, 1Bet’s quick response via live chat is the only positive of its support offer, but due to the lack of other options and lackluster FAQ, we can’t give it more than a three-star rating.
Deposits & Withdrawal Options (3.5/5)
If you want to bet on the site or use 1Bet casino, you should be happy to hear that the payment methods and deposit options are decent and include MasterCard/Visa/JCB, e-wallets in NETELLER, Skrill, MiFinity, Jeton Wallet, crypto, and bank transfer, which gives you enough options to choose whichever payment method you like. Moreover, the minimum deposit is just 1€, although you'll need to deposit at least 10€ to collect bonuses, and be eligible for free bet promotions. However, we would still like to see a couple more options, namely PayPal, Paysafe Cards, In-Game currencies like V-Bucks or Riot Points, and other popular deposit methods to cater to the wider gambling community.
The withdrawals take 3-5 days after they’re approved, while the options vary depending on where you live and can be limited to only credit/debit cards in some instances. So it is wise to contact 1Bet’s customer support and ask which methods are available to you.
For its limited withdrawal options, we’re giving 1Bet a 3.5/5 rating for its banking options, but note that it can be higher if you live in a country that supports more withdrawal options. While looking for a payment method, you will be met with the same issues, albeit that's again relative to the country you live in.
1Bet Casino (4.5/5)
As a gambling site, 1Bet also offers an online casino with a nice selection of slots, video poker, and games by some of the biggest providers, including Pragmatic Play and Evolution Gaming. In addition, some games on 1Bet casino are included in weekly/monthly promotions and contests (which you will be able to find next to the free bet bonuses) with prize pools that reach up to €500,000. Although having slots available isn't something new for online casinos and isn’t exactly a feature that will improve your betting experience, it’s still nice to see some diversity.
And if you’re not into slots, 1Bet casino also offers live casinos with blackjack, roulette, video poker, baccarat, craps, and more, so 1Bet provides enough options to keep you entertained and provide you with an excellent gaming experience while you enjoy everything a casino account has to offer. However, one thing that the games were missing was a free demo, which is otherwise common on other online casinos, so we’re only deducting half a point for that.
All in all, 1Bet casino is not perfect, but it offers games of QuickSpin, Evolution Gaming, Yggdrasil Gaming, Pragmatic Play, and other big slots providers, so you can be sure that there will be many excellent casino games to explore.
If we draw a line, 1Bet does some things right, but it’s not very good at anything it does and given its negative reviews from the betting community, we would approach it with caution. But if you decide to try out 1Bet, remember to gamble responsibly.