Is Galaxybet Legit? [Galaxybet Review]
Galaxybet is one of the leading esports betting sites in the industry, with a generous selection of casino games and sports betting markets. But is it worth checking out, and is it legit? We will answer that and more with our Galaxybet review, providing you with all the information you need about this online esports bookie.
Is Galaxybet Legit?
Galaxybet is a legitimate bookie and casino site that has been around in the esports betting world for a very long time, albeit under a different name. Here are four key things you should know about it and why you should trust Galaxybet:
Galaxybet is licenced and operated by Galaxy Group Ltd.
Authorised by the Government of Curacao.
Galaxybet operates under the Master Licence of Gaming Service Provider N.V. 365/JAZ.
The site has been operating since 2015 - as Buff.Bet
Galaxybet used to be Buff.Bet, one of the most recognisable names in the esports betting world, which was often featured on prominent esports sites. Although the company doesn’t own sponsorship deals with major esports organisations such as GG.Bet and other big-name esports betting sites, Galaxybet continues to be a major player in the esports betting scene.
As a highly recognisable brand that has been operating for three years, Galaxybet is undeniably a legitimate esports bookie. Still, its past online reviews are mixed and average at around (3/5), suggesting that Galaxybet is a solid esports bookmaker, but not a very good one.
We will touch on whether the reviews paint a clear picture of the quality of the service Galaxybet provides below. But despite what some online reviews suggest, we can confidently say that Galaxybet is a legit and safe betting site.
Welcome Bonus & Promo Codes
Every esports betting site will have a bonus ready for new customers, and Galaxybet is no exception. But not only does Galaxybet have welcome bonuses; it has many to choose from, including a 100% matched deposit!
To get ahold of the Galaxybet welcome bonus; you need to be a new customer and follow three simple steps:
Galaxybet bonuses constantly change, so don't forget to check which bonus codes are available to you. But you can always use the “GET200” Bonus Code for a 100% matched deposit up to €200 on your first deposit!
Galaxybet Bonus & Promotions (4.5/5)
When it comes to bonuses and promotions, very few esports betting sites do it as well as Galaxybet. To access the available offers, click on "Bonus&Promotions" on the upper right side of the page. There you will find all the ongoing promotions, which are divided into sportsbook and casino bonuses.
During our testing, we have found five sportsbook and six casino bonuses. The former included three welcome bonuses and two other bonuses in the form accumulator bonus and a Mystery Jackpot.The Mystery Jackpot is a unique promotion on Galaxybet, giving you a chance to win a random amount of money for every esports or sports bet you place on the website. The rewards begin at €50 and can go as high as €50,000, which is a nice addition to the site.
Alternatively, you can also take advantage of one of many Galaxybet Casino bonuses, but know that the majority are deposit bonuses. Still, we’ve found a special promotion billed as “Thursday Casino Cashback”, which works exactly as it sounds. We missed a bit more variety with the bonus offers, but we have to give Galaxybet a high rating due to all the available promotions for esports bettors.
Reputation & Safety (4/5)
When we talk about reputation, we have to consider what other people say about Galaxybet and how well this esports bookie performs on online review sites. Since Galaxybet used to be Buff.Bet, we must also take into account Buff.Bet’s online reviews, which, as noted above, aren't excellent, but if you read through the complaints, you will meet the generic negative reviews you can find on any other esports betting site.
Mostly, the reviews claim that Galaxybet is a scam without explaining why that might be. Then there is a small sample size of people who claim that the bookie did not allow them to create an account. However, that might sound worse than how it is – any bookmaker can decide against accepting you as a customer, and there is nothing you can do about it, nor is it particularly wrong.
After reading through all the reviews and verifying which information is true and which is not, we have concluded that Galaxybet’s reputation is lower than it should be. This is a legitimate website that runs a legitimate business and has a betting licence.
Admittedly, Galaxybet has a Curacao betting licence, which is not the most reputable licence in the industry. Nevertheless, it has a betting licence, and you can verify that it's valid, so as far as safety is concerned, Galaxybet is a safe esports betting site. Still, since it has a less-reputable licence, we're bringing down our rating to 4/5.
Esports Markets and Odds & Betting Features (4.5/5)
Unlike most other bookies, which seem to primarily focus on sports and offer esports betting markets as a bonus, Galaxybet seems to put a lot more focus on its esports betting markets and actively promotes them. As such, Galaxybet is first an esports bookie and only then a sports bookmaker and online casino.
On Galaxybet, you will be able to find a nice selection of esports betting titles to bet on, including Counter-Strike: Global Offensive, League of Legends, Dota 2, Valorant, Call of Duty, StarCraft II, King of Glory, and FIFA. So the coverage of all major esports titles is guaranteed; granted, we could not find any markets on Halo, which was disappointing.
Nevertheless, the esports that are available on Galaxybet are covered well, including all major and smaller tournaments across LoL, Dota 2, CS:GO, and other esports. You can even access outright bets, which is always a positive, as is the accessibility of results of all finished matches.
And did we mention live betting? Galaxybet has that as well! You can access all available in-play odds in the top menu, but know that the in-play page shows esports and sports together, so you will have to manually select "esports" to check the live odds on your favourite games.
The offered esports betting odds are also fairly competitive with other esports betting sites, rounding up an excellent esports betting offer. Because Galaxybet is missing Halo, we have to deduct half a point from our rating. Still, the offer that is available on Galaxybet is very solid.
Dota 2 Betting
If you're a Dota 2 bettor, Galaxybet won't leave you disappointed with its coverage of all major and minor Dota 2 tournaments. During our testing, we have found available markets for all ongoing Dota Pro Circuit (DPC) tournaments, Majors, and even some lesser tournaments such as the Champions League.
The quality of the odds is also very solid compared to other esports betting sites. We compared the odds on Galaxybet to Rivalry, and found that it had a better offer. That isn't too surprising, knowing that Galaxybet is partnered with Odds.GG, one of the best esports betting odds providers in the industry.
Counter-Strike: Global Offensive Betting
Unsurprisingly, Galaxybet's offer of Counter-Strike: Global Offensive betting markets is just as good – if not better – than its coverage of Dota 2. As one of the largest esports titles, CS:GO has more tournaments than any other game, so while no esports bookie is able to cover them all, Galaxybet comes very close to it.
Unfortunately, we were testing the site during the CS:GO summer break, so there weren’t that many markets available. Still, Galaxybet covered all the tournaments and games that were running at the time, for which it deserves a thumbs up.We can guarantee you from our experience that Galaxybet does a fine job offering betting options on CS:GO during the season. And what’s more, the offered betting odds on Galaxybet are always surprisingly good, but there is one minor issue we can't look past.
Even though Galaxybet does an excellent job covering as many games as possible, don't expect to see a large selection of betting markets on minor leagues and fixtures between lesser teams. For example, lesser matches will only have moneyline and simple handicap bets available. Still, the more well-known tournaments will offer anything from handicaps, props, totals, correct scores, and many more.
League of Legends Betting
Even for an esports betting site, Galaxybet deserves a big thumbs up for its offer of League of Legends betting markets. During our testing, Galaxybet had available odds on all major and minor, as well as academy LoL leagues, which is impressive.
The quality of the odds varied from game to game, so we can't say that Galaxybet will provide you with the best prices across all leagues. Still, all the offered odds were very competitive, so there is definitely some value to be found betting on League of Legends at Galaxybet.
Unfortunately, the outright betting markets on LoL weren't available during our testing, which was disappointing, knowing that other betting sites had them. Nevertheless, we conducted our testing mid-season, when outrights are rarely available, so we can give Galaxybet some slack for that.
User Experience (4.5/5)
Besides the surprisingly good offer of esports betting markets, we also like all the features Galaxybet offers. The site is well made, with a nice colour scheme and a simple yet efficient menu. Although Galaxybet rebranded from Buff.Bet it has carried over all of the good features it had previously.
On Galaxybet, you will find all the features you would expect from a reputable betting site and more. It has a filter that allows you to shuffle through the betting markets, a neatly located box with the current live games, as well as live streams of esports matches taken from the official Twitch channels.
Beyond that, it has features that will make your experience more convenient, including an option that allows you to change the website's time zone, odds format, and language.
While we talk about user experience, we must also touch on one more key element – the availability of a mobile betting app. There is, unfortunately, no mobile app for Galaxybet, but the site works extremely well on mobile browsers, so if you're a mobile bettor, your betting experience won't suffer.
Overall, the user experience on Galaxybet is solid, but due to the lack of betting options for smaller leagues and the lack of a mobile betting app, we have to give it a 4/5 rating.
Customer Support (4.5/5)
Galaxybet has done many things right and doesn’t disappoint with its customer support either. Usually, you would expect an esports betting site to have three options to contact customer support – email, live chat, and mobile phone, with an optional addition of tickets - unfortunately, Galaxybet does not meet these criteria.
Still, it has the main two contact options in email and live chat, which you can access by clicking on the live chat icon next to the “Help” button. And besides offering the main two options of contacting customer support agents, Galaxybet also does a fine job in offering support to its customers.
We tested Galaxybet’s customer support, and we have nothing bad to say about it. During our live chat testing, we connected to the customer support agent within seconds, and he did not hesitate to provide us with accurate and professional answers without hesitation.
Perhaps we got lucky getting a solid customer support agent, but we can say that our experience live chatting on Galaxybet was as close to perfect as it can get.
Besides that, Galaxybet also offers a solid FAQ section, which meets our criteria. It had concise answers to all of the most common questions, and that’s all you can ask for. Was Galaxybet’s FAQ the best we’ve seen? Probably not, but we have nothing bad to say about it.
An overall solid customer support experience earns Galaxybet 4.5 stars!
Deposits & Withdrawal Options (3/5)
Depositing and withdrawing money from Galaxybetis very straightforward. Once you're logged in, click on your account name and select "Deposit". A new window will open up, and if it's your first time making a deposit, you will need to input your personal information but note that you have to do that only once and that you're required to provide accurate information and verify your identity to comply with Galaxybet anti-money laundering rules
After that, you can select which deposit method you want to use, and there are plenty to choose from. But know that the options may vary depending on where you live and which methods are available in your country. Still, you will be able to find all the deposit/withdrawal options you would expect, such as bank deposits, credit/debit cards, Skrill, NETELLER, PaySafeCard, EcoPayz, Moneta, as well as crypto deposits.But while Galaxybet offers a very generous selection of banking options; there is one thing you should know about Galaxybet – once you deposit money, you are not able to withdraw it without placing a bet. This bizarre rule benefits no one and is conveniently hidden under the FAQ section, making it very easy to miss.
On a more positive note, there are no added fees for depositing and withdrawing money from Galaxybet, but know that deposits have a minimum limit of €10. Unfortunately, there is no information on the site about minimum withdrawal thresholds.
Overall, the banking department on Galaxybet falls into the same category as the banking options on 1bet - it's good but far from great, so we can't give it a higher rating than 3/5.
Galaxybet Casino (3/5)
Even though Galaxybet is an esports betting site; you shouldn't be surprised to learn it also offers casino games and even a live casino. Admittedly, the casino is not Galaxybet's primary focus, but it does a good job providing a nice range of casino games for esports gamblers to explore.
We have found nearly 3200 different casino games of +15 categories during our testing, including anything from card games, baccarat, roulette, craps, poker, and the usual slots, which are further divided into jackpot games, instant win games, and many more. We could list all the available games, but the main thing you should know is that there are enough options to keep any gambler happy.
There's even a nice selection of provably fair games such as crash, HiLow, Minesweeper, and more. All in all, if there is a game you're looking for, there's a good chance Galaxybet has it available.
We must also touch on the live casino offer, which is very poor. We have found only five different available games, so this is definitely an area where Galaxybet could improve.
The live casino offer on Galaxybet could be better, but the overall offer of casino games on Galaxybet is solid - still, the site does not have a provably fair system in place, which is a problem.
Admittedly, it has “provably fair” games, but don’t let that mislead you into thinking that you’re able to verify your bets and check whether they were fair. There is no provably fair system on Galaxybet, and we have to take away 2 points for that alone.
Galaxybet is an esports bookmaker, sportsbook, and online casino that does many things right, and while it has its flaws, Galaxybet checks all the marks of a solid esports bookie. It's worth a look, and we would recommend anyone try it. But remember to be careful when approaching betting and be aware of the dangers of gambling addiction.