Error Code 68 is caused by an unexpected matchmaking error which means you can’t join an online game. All of the error code 60’s are due to some kind of matchmaking error and which one is usually something specific. For Error Code 68 this means “Start Search Fail. Unable to contact matchmaking server” and explanations for each one can be found on the official support Rocket League website.
What causes Error 68?
For this specific error code, there are two possible causes:
- Server is down
- You’re banned from Rocket League servers
If you’ve had a history of causing problems in Rocket League such as trolling or breaking things in the EULA, then you’re probably getting this due to being banned. If you’ve never caused issues then it’s safer to assume there’s some kind of issue with the servers or you just can’t connect for some reason.
How to easily fix error 68 in Rocket League
It’s possible to try to fix both causes for this problem and we’ll take a look at some of the solutions you can try to fix this.
Method 1: Banned from Rocket League
The game will usually tell you if you’ve been banned if it’s a chat or a game ban and also how long the ban will last for. For matchmaking bans or permanent bans, there’s usually a red banner underneath the matchmaking which says you’re banned. If you don’t see anything then there’s a good chance you’re not banned so it’s time to look at the other methods instead. Should those not help you then be sure to close the game and restart the device then relaunch the game to try again.
Getting banned doesn’t always have much to do with your track record as a single incident can result in a temporary ban. Repeat offenders will eventually be permanently banned. Keep in mind, it’s possible to be baited into saying something or into acting badly during a game due to another player. It’s important to not be tempted or triggered by other players who are trying to bait players into responding to their trolling or griefing so they can report them for it. One incident can result in you receiving a ban so take care to not take the bait in cases such as this.
Reasons for bans
- Hate speech including racial slurs, sexual slurs, homophobia and transphobia
- Abusive and Toxic language
- Abandoning ranked matches results in an automatic temporary matchmaking ban
- Selling in-game items
- Trolling and toxic behaviour
- Unsportsmanlike conduct
What to do
There’s not much you can do if you’ve been banned. If it’s a temporary ban then you’ll need to wait for the timer to run out and go play something else for a while instead. The Rocket League support website has more details on this and it’s also possible to submit a Support Ticket for help.
Method 2: Check the Current Server Rocket League Status
An issue with the Rocket League servers can also cause Error Code 68 to appear. This usually means the servers are offline so it’s not your fault if you get this error. While the Rocket League servers might not be down, it’s possible the online servers for the platform are currently down. This could be due to maintenance, updates or there’s an issue. This essentially means there’s a problem with Xbox Live, PlayStation Network, Steam, or Nintendo Switch Online.
Here are the platform links so you can confirm if it’s down:
If you can see that the platform servers or the Rocket League servers themselves are down then don’t worry about this error. Once the servers are back online you will get access to the game again.
Method 3: Restart or Reset the Router
There’s a chance that Rocket League Error Code 68 could be caused by a problem on your end with a weak internet connection. In this case, then you’ll need to do some investigating to ensure your internet connection has not been disconnected from the device and in general.
If your internet connection is weak then restarting the router could help improve it and potentially fix this issue as well. Failing this, doing a router reset can also help but you need permission from the house owner to do this since this will send the device back to factory settings.
How to Restart the Router
- Unplug the Router (Some modern devices will have a switch to flip instead)
- Wait at least 30 seconds
- Plug the router back in
It will take around 60 seconds for the internet to be working properly once it’s turned back on so don’t immediately assume this didn’t work when it doesn’t instantly reconnect.
How to Reset the Router
Resetting a router means sending it back to factory settings which include the original name and password. Make sure you have those on hand otherwise you won’t be able to change the name of your Wi-Fi or the password. This might not sound like a big deal but it would re-assign the original name and password which aren’t very user friendly. No matter what though, you will need to log back into your Wi-Fi on all devices.
We don’t advise you to reset the router if there are other options to try and you need to speak with the house owner first. Doing this will disrupt all devices connected to the router and everything will need to be manually logged back into the Wi-Fi.
- Find the reset button
- Use a paperclip to hold down the button for 30 seconds
- Release it
After around 30 seconds the router will turn back on using the factory name and password it came with. So you’ll need to manually change this to a better one.
- Open a web browser
- Enter the IP address of the router into the search bar
- Sign in to it using the factory username and password
- You’ll get options there to change the name and the log-in password
- Get all devices and log-in to the Wi-Fi using the new password
Method 4: Restart the Device
Restarting your console or PC might not sound very important but doing this can fix a lot of problems and combining this with other methods is a great idea. It’s also very simple and straightforward. Most of us already know how to turn our gaming platform of choice on and off but pressing restart is the best option.
For Xbox One
- Press the Xbox button on the controller
- Go to System > Settings > General > Power mode & Startup
- Select Restart now
The console will turn off and back on without needing you to do anything else.
For PlayStation 4
There’s no easy way to restart this console so you’ll need to do it manually. This means you can’t just go get a drink or snack while waiting for it to automatically restart.
- Turn the console off
- Wait at least 30 seconds
- Turn it back on
For Nintendo Switch
This is very straightforward but the Power Button itself is not always very obvious. This is the small button found on top of the console next to the Volume buttons. The small Power Button is indented so it’s not that easy to accidentally press while changing the volume which also means it’s easy to miss the first time you run your finger over that area. Make sure you find the location of this button so you can restart the console.
- Press and hold the Power Button for 3 seconds
- This will open the Power Options, scroll down the list to select Restart
The console will then manually restart and you can relaunch the game afterwards.
Every PC gamer should know how to do this but if you’re not familiar with a computer then you might need some extra help.
- Go to the Start Menu which can be a Windows icon or an Apple icon
- Click the Power Button
- This is obvious on Windows. On a Mac, you may need to look through some of the menu options at the top of the screen.
- Select restart
The computer may need an extra minute or two longer to restart than a console. This is because the computer has more to load than a simple gaming console. The PC also needs to load all background software and anything set to open on startup.
If you see Error Code 68 appear when searching for games this doesn’t just have to be due to being banned. Server issues can come back with this error which can look frightening when you’re unprepared to deal with it. Especially if you’ve already seen the most common cause is getting banned from the game.
While bans are the most common reason for this error, server problems can also trigger Rocket League Error Code 68. So if you’re seeing this without knowing a reason then it’s probably due to server issues with the game, the device itself or your internet connection. In this case, you want to go through each of the methods on this list to attempt to fix this problem. Failing that it is possible to contact Rocket League support so that the support team can confirm what’s happening to your account.
This guide will help you do some troubleshooting and hopefully fix the issue. Failing this, you’ll probably want to contact the support team at Rocket League to find out what’s happening to your account.