How can my Ping be High in PUBG Mobile?
If you have a high ping then you'll probably notice a lot of lag in the game. This is due to the slow connection which could occur for a wide variety of reasons. Usually, if you have high ping this would mean you've connected to a server outside of your region or to a server further away within your region. However, this depends on the game and with PUBG Mobile this isn't a likely cause.
If your game is running slow due to some other reason then read the article on fix input lag in PUBG or the best settings in PUBG.
Here are a few tricks to fix your ping in PUBG
Modify Your Wi-fi Settings
Even with a good wi-fi connection problems can exist so manually configuring your wi-fi settings can help. Doing this will mean that all network resources are redirected to the application currently running which would help to lower your PUBg mobile ping over time. This method might vary slightly according to the operating system of your phone and the version you're currently running. However, this is the basic walkthrough of this method:
- Go to Settings
- Open the WiFi section
- Scroll through to find “Traffic Mode” options
- Modify this to Extreme Mode
This sounds like a very simple solution but a lack of hard drive space is something that can cause problems for any type of device, mobile included. It's not always obvious until you go to download another app and the phone tells you there's not enough space left on the device. Double-checking the apps you have installed every so often will help reduce this issue. If you are unaware of PUBG's download size try reading our article PUBG download size.
Disable Background Syncing
Applications you have installed on your phone usually sync with the cloud to receive updated data or send data from your phone. This takes up resources on your phone which can cause problems for some mobile games, including PUBG Mobile. Refreshing like this can also be draining on battery life and your data plan.
Disable Background Syncing on Ios
- Go to Settings
- Open General
- Tap the “Background App Refresh”
- From here you can click the slider to turn it off for all apps or turn this off for certain apps
Disable Background Syncing on Android
- Go to Settings
- Tap through to Data Usage
- For Mobile Data there's an option called “Mobile Data Usage”, tap it
- On the screen with a graph, scroll down to see the apps using the most data on your phone
- Tap one of them to open their page then press the “Allow Background Data Usage” slider to turn this off
- This needs to be done manually for each app you'd like to turn off
On Android, once you've accessed the page for each app to see their data usage there is different information.
PUBG Mobile ping problems can be caused by a variety of problems and one of the more difficult ones to fix is when it's not related to your device or wi-fi. Servers can struggle during heavy demand or could be having trouble due to other reasons which then gives you a higher ping while playing. If you've tried everything on this list and still can't find a solution then this is what you'll want to do. Keep in mind, however, that this requires a VPN. The free ones you can download from the store usually don't allow people to change what server they get placed into for games. Only a paid version of a VPN would do this. Be sure to read the description fully before downloading any of them to attempt this method.
Fix Your Network Connection
It sounds obvious but this can be easy to forget about. PUBG Mobile ping problems might be caused by your network connection. There are three things to check and try since they could be the cause of your problems.
- Make sure you're using Wi-Fi: Disconnect from Mobile Data and connect to the wi-fi instead of a more stable connection. Using wi-fi should help to bring your ping down assuming your network isn't experiencing problems at the time. Mobile Data is not as reliable so games such as PUBG Mobile can have trouble when trying to use it.
- Confirm your internet is working: If your ping is bad then there's a chance there's an issue with your network. Check if you can open a web browser on your phone and if so, do a Speed Test to see what your internet speeds look like.
- Restart the router: This is a good option for any internet problem across all devices. Sometimes routers just start having problems which can slow the speed, resulting in video buffering and high ping in online games.
If you need to restart the router then remember to ask other members of your household to ensure this is a good time to do it.
Repair the Pubg Mobile App
There is no easy way to repair the app on mobile devices at the moment. To fix this, you'll want to reinstall the PUBG Mobile app but it will also uninstall your configs and custom controls or settings. We advise you back up the information so you can re-apply them easier once the game has been reinstalled
Upgrade Your Modem/Router
This is a “last hope” option if you're unable to find any other possible solution. There's a possibility that your router is either too weak or congested due to the number of wireless devices in the house. You would most likely be experiencing problems in other games and viewing online videos as well if the router is weak due to age or a hardware problem.
Check your Device's ISP
If you're noticing long-term problems with the internet then the account holder will need to contact the ISP to see if they can check the connection or the device and replace or fix it if they confirm it's broken. If it's a very old device then you might want to consider getting a new one or potentially upgrading to a new plan for a better internet connection.
Change your Router
Most smart devices operate on the 2.4GHz range which provides wireless internet to a larger area but it sacrifices speed to do so. A 5GHz router, however, provides high speeds for smaller distance coverage instead. There's a bit more to it but this is the idea. If the account holder decides to upgrade to a new router then this page from Getting a 5GHz router would help stop congestion due to the number of active devices attached and increase your ping.
Check the Official Game Pages
Before doing anything, we do advise checking the official PUBG Mobile website and social media accounts. The game may be having some temporary issues caused by a limited number of servers placing players in further away servers, some kind of DDoS attack making servers slow, and other such reasons. When issues occur, the developer will usually confirm there's a problem and announce they're working to fix it. If there's no message then the user will be posting about problems on the Reddit page or PUBG Mobile Discord groups as well.
Restart the Game and Device
While this is a bit of a joke, restarting the device is a classic problem fix for many technical issues relating to both hardware and software. This is something you should always do when you encounter a problem with a mobile device or otherwise. Sometimes software and hardware can have trouble which might not be that obvious but a reboot allows the device to turn itself back on correctly.
Uninstall New Apps
If you notice a PUBG Mobile ping problem consistently after making any changes to the game or after downloading a new application, remove them. Mobile devices come with a built-in antivirus which should protect you from anything nasty looking infecting the hardware. Viruses can cause problems if your in-built security isn't regularly updated for some reason. While this software does update and scan by itself, you can do this manually too if you want to be certain this isn't a problem. This can be located through the Settings and Security tabs though the exact pathway varies according to the device.PUBG Mobile ping isn't something that's always a consistent problem.