Has it ever happened to you that you were trying to play some Roblox game or connect to its game server when you instead got the 'an unexpected error occurred' screen flash in front of your eyes? To be specific, the error message ERR_TOO_MANY_REDIRECTS, with the only thing the screen tells you is that Roblox.com redirected you too many times.
Fortunately for you, unlike the rather rare maximum friends error, this error is quite common and a lot of Roblox players have experienced it before. Because of that, we have fail-proof ways of getting rid of it once and for all to ensure you're able to log in to your Roblox account without any issues.
An error message that looks similar but is completely different is the connection timed-out error. Therefore, we recommend you confirm the error you're getting is indeed the one with too many redirects as both have other solutions.
Clear Browser Cache, Cookies, and Data
Seeing as how this is a browser-related issue, the most common fix to this error (and other common Roblox errors) is simply clearing the browser cache, cookies, and data that has accumulated over time. This is because it might cause web host timeout, among other issues.
To do this in Google Chrome specifically, press the three dots on the top right of the screen, hover over more tools, and then click on clear browsing data in the menu that pops up. Check the three boxes in front of you, those being
Clear browsing history
Clear cookies and other site data
- Cached images and files
Finally, change the time range to 'all time' and click on 'clear data'. Nine out of ten times, doing this fixes this specific issue, but if in the unlikely case it doesn't, move on to the next step. Additionally, while the method shown was for the Google Chrome browser, other browsers should have a way of doing it as well.
It should be noted that sometimes clearing the cache is not enough, in which case you might have to download and install a second temporary browser and try logging in using that. If you're able to do so without getting the connection attempt failed or too many redirects error, then you'll have to uninstall and reinstall your primary browser.
Check If You Have a Faulty Internet Connection
Internet connection issues such as having a poor internet connection might cause unexpected client behavior. Because of this, common Roblox website errors like the game pass loading error or the avatar error occur.
To ensure a weak internet connection isn't causing the infinite redirect loop that your browser seems stuck in, try connecting your device to some other internet connection and try again. Additionally, if you use a wireless connection, then consider changing it to a wired one instead, something that will help you with any future massive online multiplayer game you might play as well.
Turn Off Browser Extensions
While rare, specific extensions might be the reason you’re getting this error message, as it has been for several Roblox error messages in the past. Therefore, it might be worth seeing if you're able to connect to the Roblox servers when you turn off all enabled browser extensions.
To do this quickly, press the three dots in the top right of your screen, hover over more tools, and click on extensions. This will show every extension you have added to your browser. Simply turn them all off and see if the infinite redirect loop glitch/error goes away.
Check Device Time and Date
Having the incorrect date or time set on your device occasionally causes the Roblox web servers to behave oddly. To fix this internal error, go to the control panel by searching it in the windows search bar. Then, press on 'date and time', after which a new window will open up.
In this window, press on the internet time sub-heading and make it so your device's date and time synchronize with the internet one. When done, restart your device and try again.