How To Fix Discord Keeps Crashing On Windows? [8 Methods]

Clearing your Discord Cache or turning off hardware acceleration are common ways to prevent Discord from crashing, but we have plenty more in case you need it!

Updated on Mar 09, 2024
Fact checked by Owen Harsono |
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How To Fix Discord Keeps Crashing On Windows? [8 Methods]

1 /8

Restart Discord Using Task Manager

The first and easiest fix is to restart the Discord process on your Task Manager. Sometimes, your Discord may not function properly, and a hard restart using the Task Manager is worth a shot.

Here’s how you do it:

  1. Hit your Windows key and search for Task Manager, or hold Ctrl + Shift + Esc

  2. Task Manager should already be on the Processes tab

  3. In the Processes tab, right-click on Discord and click End Task

  4. Now, Discord will close. All you need to do is relaunch the application


End Task Discord

Doing this will give Discord a hard restart and can be a solution to frequent crashes.


2 /8

Clear Your Discord Cache Files

Another reason why Discord may not be functioning properly is due to corrupted files or cache data. This may sound bad, but the solution is quite simple: clear your Discord cache.

Here’s a guide on how you can do that:

  1. Hit your Windows key and search for Run, or hold the Windows key + R

  2. This will open the Run menu

  3. Type in %appdata%/discord and hit Enter

  4. You will be led to the Discord local storage folder

  5. Select the Cache, Code Cache, and GPU Cache folders

  6. Delete all three cache folders


Run Menu


Delete Discord Cache

All your Discord cache files will be cleared by deleting these three folders, including any potentially corrupted ones.


3 /8

Turn Off Discord Hardware Acceleration

Discord automatically turns on the Hardware Acceleration setting, making Discord use more of your GPU. In many cases, your GPU may not be strong enough to enable this setting, causing Discord crashes.

To disable Hardware Acceleration follow the steps below:

  1. On Discord, go to your Settings menu

  2. Under the App Settings section, click on Advanced

  3. Uncheck the Hardware Acceleration option

  4. Discord will restart with Hardware Acceleration disabled


Hardware Acceleration

This method is one of the most effective fixes to the Discord crashing issue, but if it still hasn’t worked for you, let’s continue.


4 /8

Change Discord Audio Subsystem To Legacy

Unlike the previous method, your Discord may not function properly because of audio devices rather than GPU. If anything like this happens, the easy fix is to change your Discord audio subsystem to Legacy Mode.

Follow the steps below:

  1. On Discord, go to your Settings menu

  2. Under the App Settings section, click on Voice & Video

  3. Scroll down until you see the Audio Subsystem setting

  4. Change it from Standard to Legacy

  5. Confirm the changes


Legacy Subsystem

This method isn’t the most effective fix but it has worked for some people. You can always revert the changes if this doesn’t solve the problem.


5 /8

Disable All Discord Keybinds

On Discord, users can set keybind shortcuts to perform various actions like Muting or Deafening themselves in a call. However, many users reported that their Discord freezes or crashes when they use the keybind.

If you have this issue, I suggest disabling all your keybinds. Here’s how:

  1. On Discord, go to your Settings menu

  2. Under the App Settings section, click on Keybinds

  3. You will see a list of all your Keybinds

  4. For each keybind, hover your mouse to the top-right corner and click the delete button

  5. Repeat the process until all keybinds have been deleted


Delete Keybinds

After doing this, you can restart Discord with your Task Manager, and see if the issue still stands.


6 /8

Update Discord To Its Latest Version

Sometimes, the Discord crashing and freezing issue might not come from your end but could be due to Discord being out-of-date. It wouldn’t hurt to ensure that Discord is updated.

You can update your Discord by following these steps:

  1. Open your Hidden Icons on the right side of your Taskbar

  2. Right-click on the Discord icon

  3. Click on Check for Updates…

  4. Your computer will automatically search for updates and install them if any


Hidden Icons


Check for Updates

The process is automatic, so just give your computer some time.


7 /8

Turn Off Compatibility Mode On Discord

Discord crashing can be caused due to compatibility issues, so turning off compatibility mode on Discord can be an effective fix to the problem.

You can turn off compatibility mode like this:

  1. End the Discord process using the Task Manager

  2. Then, locate your Discord desktop shortcut and right-click on it

  3. Go to Properties

  4. In Discord Properties, go to the Compatibility menu

  5. Under Compatibility mode, go ahead and uncheck Run this program in compatibility mode

  6. Then, save your changes by pressing Apply and OK


Opening Discord properties


Turn off compatibility mode

If you’ve reached this point and your Discord is still having issues, we have one last fix to suggest.


8 /8

Uninstall And Reinstall Discord

The last resort fix is to uninstall the Discord app and reinstall it from the official website. This method will ensure that Discord will come fresh with no cache files and will be up to date.

To uninstall and reinstall Discord, perform these steps:

  1. Hit your Windows key and type in Add or remove programs

  2. Search for Discord using the Search bar at the top

  3. Once you’ve found Discord, click on the three dots and hit Uninstall

  4. Confirm the uninstallation of Discord and wait until it is finished

  5. Then, go to the official Discord website and download the application again


Uninstalling Discord


Download Discord

If uninstalling and reinstalling Discord does not solve your problem, it is likely a hardware issue, and your computer is having problems.

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